Effective Date: June 10, 2026 · Last Updated: June 10, 2026
SwiftMount respects your privacy. This Privacy Policy explains what personal information we collect, why we collect it, how we use and protect it, and the choices you have about it. By using our website or booking a service, you agree to the practices described below.
1. Information We Collect
1.1 Information you provide
- Booking details: name, service address, email, phone number, preferred date/time, and notes about your installation.
- Payment information: processed by our payment provider; we do not store full card numbers on our servers.
- Communications: messages you send us via email, web forms, or phone.
1.2 Information collected automatically
- Device & usage data: IP address, browser type, pages viewed, referring URL, and timestamps.
- Cookies and similar technologies: see our Cookie Policy.
2. How We Use Your Information
- Schedule, confirm, and deliver your TV mounting service.
- Communicate with you about appointments, follow-ups, and warranty work.
- Process payments and issue receipts.
- Improve our website, services, and customer experience.
- Comply with legal obligations and resolve disputes.
- Send you occasional service updates or promotions (only if you've opted in — you can unsubscribe at any time).
3. How We Share Your Information
We do not sell your personal information. We share it only with:
- Service providers who help us run our business — for example, payment processors, scheduling tools, email delivery services, and analytics providers — under contracts that require them to safeguard your data.
- Our technicians, who receive only the information necessary to complete your appointment.
- Legal or regulatory authorities when required by law, court order, or to protect our rights, customers, or staff.
4. Data Retention
We keep booking records and related communications for as long as we need them to provide warranty support, comply with tax and accounting laws, and resolve disputes. When data is no longer needed, we delete or anonymize it.
5. Your Rights & Choices
Depending on where you live, you may have the right to:
- Access the personal information we hold about you.
- Request correction of inaccurate information.
- Request deletion of your information ("right to be forgotten").
- Object to or restrict certain types of processing.
- Withdraw consent for marketing communications at any time.
To exercise any of these rights, email hello@swiftmount.online. We respond within 30 days.
6. Data Security
We use industry-standard safeguards — encrypted connections (HTTPS), access controls, and limited internal access — to protect your information. No system is perfectly secure, but we work hard to keep yours safe.
7. Children's Privacy
Our services are intended for adults. We do not knowingly collect personal information from anyone under 16. If you believe a child has provided us information, please contact us and we will delete it.
8. Third-Party Links
Our website may link to third-party sites. We are not responsible for their privacy practices. We encourage you to read the privacy policies of any site you visit.
9. Changes to This Policy
We may update this Privacy Policy from time to time. We'll change the "Last Updated" date above and, if changes are material, give prominent notice on our website.
10. Contact
Questions or concerns? Email us at hello@swiftmount.online or visit our Contact page.